AEM Servers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using AEM Servers, you agree to the terms outlined in this policy. If you do not agree with the terms, please discontinue using our services.
1. Information We Collect
We collect various types of information to provide and improve our services. The information collected can include:
a. Personal Information
When you register for an account, contact us, or make a purchase, we may collect personal details such as:
- Full name
- Email address
- Billing and payment details
- Phone number
b. Non-Personal Information
We may also collect non-personal data about your interactions with our website, such as:
- IP address
- Browser type and version
- Device information
- Pages viewed and links clicked
- Referral URLs
2. How We Use Your Information
We use the information we collect in the following ways:
a. To Provide and Maintain Our Services
We use your information to ensure the smooth operation of our game server hosting services. This includes setting up and maintaining your account, processing payments, and providing customer support.
b. To Improve Our Website
Non-personal data helps us analyze how visitors use our site and services. This allows us to make improvements to enhance user experience, troubleshoot issues, and optimize performance.
c. To Communicate with You
We may send you service-related updates, such as account notifications, payment confirmations, or server maintenance alerts. With your permission, we may also send marketing materials, promotions, or newsletters.
d. To Comply with Legal Obligations
We may use or disclose your information if required by law, court order, or other legal processes.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal data, enhance website functionality, and personalize your experience. Cookies are small files stored on your device that help us identify you during future visits.
You may choose to disable cookies through your browser settings, but note that doing so may affect the availability and functionality of certain parts of our website.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with third-party vendors who assist us with services such as payment processing, website hosting, analytics, and customer support. These vendors have access to your information only to perform tasks on our behalf and are obligated to keep it confidential.
b. Legal Compliance
If required by law, we may disclose your information to government authorities or third parties in response to legal requests, such as subpoenas or court orders.
5. Data Security
We prioritize the security of your personal information and take appropriate measures to protect it from unauthorized access, use, or disclosure. This includes using encryption, secure payment gateways, and regular security audits. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request to correct or update inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us at [email protected].
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently gathered data from a child under 18, we will take steps to delete the information as soon as possible.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled or operated by AEM Servers. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing them with any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed of how we protect your data.